Therapy (Indiana Only)

Cancellation Policy

Thank you for choosing Shaun Hardie's coaching services. I’m dedicated to supporting you in your journey to personal and relational growth through Acceptance and Commitment Coaching. Below are the policies that guide our coaching sessions. Booking Sessions: Scheduling: All coaching sessions must be scheduled by your coach. Availability: Session times are offered on a first-come, first-served basis. Availability is weekdays only, 7am-5pm ET. Payment: Payment Method: Payments must be made online through our secure payment gateway. Payments are invoiced after first session and payments must be made within 30 days of invoice. Cancellations and Rescheduling: Cancellations must be made at least 24 hours in advance to avoid charges. If you cancel with less than 24 hours’ notice due to a medical issue, a doctor's note will allow you to reschedule the session within two weeks without a cancellation fee. Session Guidelines: Punctuality: Please be on time for your sessions. If you are late, the session will still end at the scheduled time. No-Show Policy: If you do not show up for a scheduled session without notifying in advance, the session will be forfeited without a refund. Preparation: To get the most out of each session, please come prepared to discuss your goals and any challenges you are facing. Confidentiality and Legal Compliance: Privacy: All information shared in coaching sessions is confidential. Your personal information and session details will not be shared with any third party without your consent. Security: We use secure systems to protect your personal information and maintain your privacy. Mandated Reporting: As a helping professional in Indiana, I am a mandated reporter and must follow the Indiana state law reporting guidelines. Ethical Guidelines: I adhere to the ethical guidelines of the American Mental Health Counselors Association (AMHCA), which can be reviewed here. Communication: Between Sessions: If you have questions or need support between sessions, you can contact me via email. I aim to respond within 48 hours. Feedback: Your feedback is important to improve our sessions and your experience. Please feel free to share your thoughts after each session. Agreement: By booking a session, you agree to abide by these policies. This ensures a smooth and effective relationship, allowing us to focus on your goals.

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